we have a strict no-refund and no-chargeback policy. if there is a chargeback placed on your order, it will not be sent out unless said chargeback is revoked and proof is sent to us at bleood@goocorp.co. there are also no refunds under any circumstances with our store.

when you purchase an item from our store, you are accepting the fact that errors or unexpected delays may arise in the timeframe of you purchasing the product, to the time it takes to get to your door. we guarantee that we will get you the items you ordered, no matter how many errors or delays come up. all we ask for is your patience in times where things happen that are out of our hands.

please allow 1-2 weeks for us to prepare and ship your order. you will receive shipping confirmation once your order has been sent.

if the address on your order is correct and the shipping carrier that is in possession of your package marks your order as successfully delivered, we are not held responsible if you are not in possession of your items. we are not responsible for any theft, or mistakes made by said carriers.

sales tax is applied to your order in accordance with individual state and local regulations. we collect sales taxes in all applicable states. for this reason, an estimation of the tax charge may be added to your order total during the checkout process. exact charges will be calculated automatically after your order is shipped, depending on the zip code of your shipping address. the final amount will be equal to or less than the estimated sales tax shown to you at checkout. the final sales tax applied to your order will be indicated in the shipping confirmation email. international customers are responsible for all duties, customs, and vat tax on or prior to delivery. duty and tax rates may vary by country.